Come to work with ACD
Increased Fraudulent Employment Offers
We have seen an increase in fraudulent employment offers originating from entities posing under the guise of our company name. To help with protecting job seekers, please take note of the following; offers for employment positions at ACD Direct will always come from an email or domain that originates from acddirect.com. If you receive an offer that is not directly from acddirect.com, it's a scam. Should you be contacted by someone outside of ACDDirect.com, please reach out to us by emailing email@example.com. We will be happy to validate any offers or requests you receive.
Five Easy Steps to Become and Agent
Complete the registration form
Submit a voice sample
Submit required onboarding documents (includes: Proof of Location, W9, Proof of Antivirus/Malware and System Properties).
Complete Self Certification (can be completed in as little as six hours).
Pass a test call (minimum of 2 test calls and a supervisor transfer).
Virtual Call Center Agent - no upfront fees (discount for military)!
ACD Direct has immediate openings for driven, energetic, candidates who have an interest in working with nonprofits.
Benefits of working with ACD
No office to go to. Entirely virtual.
No upfront fees whatsoever.
No dedicated phone line needed
Excellent phone & people skills
Positive and Professional Image
Self Motivated, Flexible and a Team Player
Ability to Provide Excellent Customer Service
Contact Center Experience is a Plus