Our agents help us to setup great organizations for success.

Come to work with ACD

Increased Fraudulent Employment Offers

We have seen an increase in fraudulent employment offers originating from entities posing under the guise of our company name. To help with protecting job seekers, please take note of the following; offers for employment positions at ACD Direct will always come from an email or domain that originates from acddirect.com. If you receive an offer that is not directly from acddirect.com, it's a scam. Should you be contacted by someone outside of ACDDirect.com, please reach out to us by emailing acdjobs@acddirect.com. We will be happy to validate any offers or requests you receive.

Five Easy Steps to Become an Agent

Please use our registration form to tell us about yourself.
If you have submitted your Registration Form and need assistance submitting your voice sample, please email contracting@acddirect.com.
If you have received your invitation to certify and need assistance onboarding, please email contracting@acddirect.com.
If you are completing your Self Certification and have questions or need assistance, please email certification@acdsupport.com.
If you have completed all of your courses and have questions on the next step, please send an email to certification@acdsupport.com.

Current Opportunities

Virtual Call Center Agent - no upfront fees (discount for military)!

ACD Direct has immediate openings for driven, energetic, candidates who have an interest in working with nonprofits.

Benefits of working with ACD

Benefit #1

No office to go to. Entirely virtual.

Benefit #2

No upfront fees whatsoever.

Benefit #3

No dedicated phone line needed

Suggested Skills


Excellent phone & people skills

Positive and Professional Image

Self Motivated, Flexible and a Team Player

Ability to Provide Excellent Customer Service

Contact Center Experience is a Plus