Our agents help us to setup great organizations for success.

Come to work with ACD

Increased Fraudulent Employment Offers

We have seen an increase in fraudulent employment offers originating from entities posing under the guise of our company name. To help with protecting job seekers, please take note of the following; offers for employment positions at ACD Direct will always come from an email or domain that originates from acddirect.com. If you receive an offer that is not directly from acddirect.com, it's a scam. Should you be contacted by someone outside of ACDDirect.com, please reach out to us by emailing acdjobs@acddirect.com. We will be happy to validate any offers or requests you receive.

Current Opportunities

Virtual Inbound Contact Center Agent

We are currently seeking individuals with customer service and contact center experience to join our team as a contact center agent. We are looking for those who consider themselves among the best in the customer service industry to help answer inbound calls from our clients’ donors and members. This is an independent contractor position (not W2 employee) that offers flexible hours. Spring is a busy campaign season, producing a large earning potential for agents. For agents who are competitive and active during our initial campaigns, you will have future contracting opportunities.

Benefits of working with ACD

Benefit #1

No office to go to. Entirely virtual.

Benefit #2

No upfront fees whatsoever.

Benefit #3

No dedicated phone line needed

Suggested Skills


Excellent phone & people skills

Positive and Professional Image

Self Motivated, Flexible and a Team Player

Ability to Provide Excellent Customer Service

Contact Center Experience is a Plus